Most aftermarket installation shops have humble beginnings in a personal garage. Then it grows to inhabit a formal location and may scale up or move a couple times. At some point, the desire to complete more work may warrant hiring the first employee. While this may seem like the logical next step, it can spell disaster for the business if the conditions aren’t right. Preface Growing your performance shop can be an extremely satisfactory experience! It allows you to take on larger builds, generate more revenue, and have more widespread notoriety within the community. But, with this grown can come...

If you read the 3-part blog post about Shop Management, you should be comfortable with the idea of creating specific tasks for your work and tracking time on those tasks. Having that information helps you make decisions on which tasks make the most money and which tasks you may not want to perform. In this blog, I am going to show how to utilize the information you collect. I want to break down how you can use time tracking to analyze employee performance and I will be showing the times from my shop as an example. To start, the tech...