Running your shop:

• Shop Management Part 1: How We Got Here
• Shop Management part 2: Creating the List
• Shop Management part 3: Collecting and using Data
• Determining your Hourly Rate
• Determining Shop Efficiency
• Using My Shop Assist reports to make business decisions
• Setting a Goal for your Business

Working with employees:

• Preparing for your First Employee
• Finding and Hiring your First Technician
• Determining Which Type Employee to Hire
• Roles an Responsibilities for Each Employee

 

Scheduling and work flow:

• Workflow Steps:  What are they and who is Responsible for each
• FIFO vs LIFO: Scheduling Jobs
• How to Reduce Car Count at your Shop