Shop Management Guide
Updated for 2026
The MSA Shop Management Series
Our current shop management guide now lives on the My Shop Assist site, as a video series with the reports and tools that go with it.
- Shop Management Series: Introduction
- Shop Management Series: Owners and Managers
- The Shop Profitability Guide: set a profit goal and find the hourly rate you need
- How to Determine Your Hourly Rate
- Determining Your Shop Efficiency
- Episode 216: How to Set Your Shop Labor Rate and Measure Efficiency
- Episode 217: Shop Accounting Explained
Want it taught in person? The MSA Shop Management Bootcamp covers the series in depth, in Lewisville on November 20 and in Indianapolis the day before PRI.
From the archive
Our original shop management guide, written for the podcast site.
Running your shop:
- Shop Management Part 1: How We Got Here
- Shop Management part 2: Creating the List
- Shop Management part 3: Collecting and using Data
- Determining your Hourly Rate
- Determining Shop Efficiency
- Using My Shop Assist reports to make business decisions
- Setting a Goal for your Business
Working with employees:
- Preparing for your First Employee
- Finding and Hiring your First Technician
- Determining Which Type Employee to Hire
- Roles and Responsibilities for Each Employee